Folyo (legal name Phanco, LLC) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected and used by us.
This Privacy Policy applies to our website, folyoai.com, its associated subdomains, and services we provide on other platforms under our name (collectively, our "Service").
By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use, and share your information as described in this Privacy Policy and our Terms of Service.
To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are strictly defined as:
We collect information from you when you register, activate a paid subscription, subscribe to our newsletter, respond to a survey, or fill out a form.
We process your personal data based on one or more of the following legal grounds:
We engage in the following data processing activities:
Data Minimization: We only collect and process personal data that is necessary for the specified purposes outlined in this policy.
Data Accuracy: We take reasonable steps to ensure that personal data we process is accurate and up-to-date. You can help us maintain accuracy by updating your information when necessary.
Processing Duration: We process your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law.
Any of the information we collect from you may be used in one of the following ways:
We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming our customer, we receive information from a third‑party that provides automated fraud detection services to us.
We disclose your Personal Data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a "sale" of your Personal Data. For more information, please refer to the state‑specific sections below.
Service Providers: These parties help us provide the Services or perform business functions on our behalf. They include:
Business Partners: These parties partner with us in offering various services. They include:
We may also share information with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale or other business reorganization, we may also share or transfer your personal and non‑personal information to our successors‑in‑interest.
We will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above.
By submitting your email address on our Service, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt‑out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party.
We do not send unsolicited commercial emails. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted‑in to receive communications from us. Email addresses submitted only through the order processing page will be used solely to send you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We are incorporated in United States. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans‑border transfer and hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
The rights you have to request updates or corrections to the information we collect depend on your relationship with us. Personnel may update or correct their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete the personally identifiable information maintained about you on our systems, by cancelling your account.
Such updates, corrections, changes and deletions will have no effect on other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.
You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non‑erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate and as soon as reasonably and technically practicable.
If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer.
If you are one of our workers or applicants, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes in order to administer benefits to workers and screen applicants. You may contact us to access or delete your information.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of us or any of our Corporate Affiliates, or that portion of us or any of our Corporate Affiliates to which the Service relates, provided that the third party agrees to adhere to the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our Corporate Affiliates. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with this Privacy Policy.
We keep your information only so long as we need it to provide Service to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no legal obligation to retain it, we'll either remove it from our systems or depersonalize it.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider's database only to be accessible by those authorized with special access rights to such systems, and required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file.
The laws of United States, excluding its conflicts of law rules, shall govern this Agreement and your use of our Service. Your use of our Service may also be subject to other local, state, national, or international laws.
By using our Service, registering an account, or making a purchase, you consent to this Privacy Policy.
This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by us. We are not responsible for the content or privacy practices of such websites. When you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website is subject to that website's own rules and policies.
We use "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.
We commit that any credit card or other payment processing details you provide will be stored in the most secure manner possible.
We do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
If we decide to change our Privacy Policy, we will post those changes on this page and/or update the Privacy Policy modification date below.
We may display, include or make available third‑party content or provide links to third‑party websites or services ("Third‑Party Services"). We shall not be responsible for any Third‑Party Services, including their accuracy, completeness, validity, or legality.
We use Cookies, Local Storage, and Sessions to enhance performance and functionality. Without these technologies, certain functionality like videos may become unavailable, or you would be required to enter your login details every time you visit our Service.
We may be collecting and using information from you if you are from the European Economic Area (EEA). GDPR is an EU‑wide privacy and data protection law that regulates how EU residents' data is protected by companies and enhances the control that EU residents have over their personal data.
California residents have specific rights regarding their personal information. You may exercise the right to know, delete, and opt‑out of sale of your personal information. We do not sell the Personal Information of our users.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.